Benefits:

• Develop inner courage and genuine confidence to be an authentically powerful and transformational leader who embodies the organizational values and mission

• Create a culture of respect where individuals work at their highest potential

• Learn how to listen, coach, and motivate both individuals and teams

• Discover the essential steps to open, authentic communication without barriers

• Build trust so that fear, rivalry, gossip and drama do not waste time and energy

• Create teamwork and cooperation so everyone works toward organizational goals

• Elevate satisfaction scores, patient loyalty and referrals or recommendations through a culture of teamwork, compassion and integrity

• Learn specific actions, language and techniques to ensure an extraordinary patient experience

Previous Engagements:

• Labor Relations Institute, Yakima, WA
• Federal Aviation Administration, Seattle, WA
• Everett Community College, Everett, WA
• Swedish Science Foundation, Orthopedic Spine Surgeons, Seattle, WA
• Washington State Association Executives–Annual Conference, Yakima, WA
• Overlake Hospital, Bellevue, WA
• Swedish Medical Clinics and Hospital Departments, Seattle, WA
• Association for Medical Imaging Management, Orlando, FL, Los Angeles, CA, St. Louis, MO,
• Grand Rounds- Kaiser Permanente, Oakland, CA
• Bastyr University, Seattle, WA
• Emeritus Assisted Living Regional Conference, Seattle, WA
• Evergreen Hospital Radiology, Kirkland, WA
• High Tech High Touch Solutions Annual Signature Conference, Seattle, WA
• Lake Washington HR Association, Seattle, WA
• Seattle Works, Seattle, WA
• Washington State Chiropractic Association, Seattle, WA
• Volunteer Hospital Association, St. Louis, MO and Dallas, TX
• Washington CEO Best Companies to Work for Annual Awards Dinner, Seattle, WA
• Washington Athletic Club, Seattle, WA
• Institute of Management Accountants National Conference, Boston, IL
• Northwest Assisted Living Facilities Regional Conference, Seattle, WA
• Business Retention and Expansion International, Halifax, Nova Scotia
• The Institute of Management Accountants, Chicago, IL
• New York Junior League Annual Conference on Volunteerism, New York, NY
• Oregon Telecommunications Association, Eugene, OR
• Seattle Principal’s Association, Seattle, WA
• American Society of Public Administrators, Portland, OR
• Washington State Restaurant Association, Seattle, WA
• American Chamber of Commerce Executive Association Annual Conference, Denver, CO
• The Conference Board, New York, NY
• Athena Leadership Conference, Adrian, MI
• The International Alliance for Women (TIAW), Washington DC
• Washington Health Care Association Nurses Convention, Wenatchee, WA,
• Health Care Financial Managers Association Annual Conference-Region X- Las Vegas, NV
• Oregon Healthcare Association, Portland, OR
• American Society of Women Accountants Annual Convention- Scottsdale, AZ
• Institute of Management Accountants and University of Alabama at Birmingham Conference
• Oregon Health Care Financial Managers Convention-Hood River, OR
• Shared Vision Network, Phoenix, AZ
• California Association of Professional Employees Org., Santa Anna, CA
• Cascade Employers Association, Gleneden, OR
• California Society of Executives Association, Sacramento, CA
• Idaho Health Care Financial Managers Association, McCall, ID
• Women of Wisdom Conference, Seattle, WA
• Greater Seattle Business Association, Seattle, WA
• Washington Society of Executives Association, Seattle, WA
• Washington Society of CPAs/Washington Bankers Association
• King County-Hazardous Waste Conference, Seattle, WA
• Border’s Amazing Women Weekend, Seattle, WA Area
• Young President’s Organization, Montana Chapter
• Renton Technical College-Business Conference
• Women of Vision and Action Leadership Institute, San Francisco, CA
• Washington Chambers of Commerce Executive Convention, Seattle, WA
• Business Women Exchange- Seattle, WA
• Medical Group Managers Association-Spring Conference, Spokane, WA
• Biz Auto Dealers Group Conference-Kansas City

“BRAVO!! The book is magnificent. You look into the eyes of so many critical mistakes in corporate life, and you stare them down with a stunning form of connectivity, compassion, and human caring. This work should turn tattered from use in the hands of every executive in the world.”
–Mike Cogdill, 29 Emmy Award winning television journalist, author of She-Rain